Students of the Executive Certificate in Diplomacy, Protocol, Etiquette and Professional Branding went through a five-day intensive mentorship and training at from  2 to 6 November 2026 at the ZID Broadlands Campus, Emerald Hill, Harare

Academic Vova A. Chikanda, Chairperson and Principal Lecturer,wielding 26 years experience in Zimbabwe’s Foreign Service, facilitated the programme which amplified practical skills that shaped diplomatic practice, professional confidence, image and self projection and executive presence.

Participants were familiarised with State, Diplomatic, Social and Corporate Protocol; Business and Social Etiquettes; Practical Aspects of Diplomacy and Statecraft; Effective Business Communication Skills; Professional Grooming, Deportment and Dressing; Leadership Skills, International Business Negotiation, Customer Service and Customer Centricity; Strategic Event Management; Media Management and Public Diplomacy, Foreign Policy Formulation, Analysis and Implementation; Contemporary International Relations; Public International Law; Stress Management, and Professional and Personal Branding among others. .

Participants reflected on the impact of the five-day experience. Their testimonials highlighted how the programme had positively impacted on them including lessons on professional presentation, appropriate conduct, effective communication, etiquettes and the understanding that individual behaviour shapes professional perception. Their reflections also demonstrated the practical relevance of the programme to everyday workplace and social interactions.

The final examination marked the completion of the programme, while the broader learning extended beyond the classroom. Participants left with a stronger appreciation of how diplomacy, protocol, etiquette, grooming and professional branding combine to shape executive presence, credibility and professional success.